Author: Lisa D. Jenkins

Are you tired of the feast-or-famine business cycle in your agency? Want to sell based on the value you provide rather than the time it takes? 

In this article, you’ll discover a proven strategy for implementing a monthly recurring revenue model that can transform your agency's growth and success.

The Pitfalls of the Feast-Or-Famine Cycle

Many agencies find themselves trapped in the feast-or-famine business cycle. This cycle is characterized by periods of high cash flow and project overload, followed by periods of low income and

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Is your client service as smooth as it could be? Could your agency be losing valuable relationships due to complicated or frustrating processes? 

In this article, you’ll discover a methodology for assessing and improving the customer experience journey.

The Importance of Ease and Effort in Streamlining the Customer Journey

In today's highly competitive business environment, delivering customer satisfaction and an outstanding experience is no longer a luxury but a necessity. Companies prioritizing customer experience are more

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Are you burning the candle at both ends? Wondering how to run a successful agency without sacrificing all of your time and energy? 

In this article, you’ll discover how to find the balance between professional excellence and a rich personal life.

The Pervasive Problem of Burnout

Burnout is a common challenge for many professionals, including marketing agency leaders. The industry's fast-paced, demanding nature can damage one's mental and physical well-being. 

Andy Crestodina, co-founder and Strategic Director of Orbit

Continue Reading about Agency Leadership: How to Conquer Burnout →