Author: Michael Stelzner

Does your business respond to customers via social media?

Are you prepared to deal with upset customers?

To discover how to turn unhappy customers into happy fans, I interview Jay Baer.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview Jay Baer, the author of Youtility, co-host of the Social Pros Podcast and founder of Convince

Continue Reading about Dealing With Unhappy Customers: What Social Marketers Need to Know →

Are you amazed at how much social media has changed over the last few years?

Want to discover what's next?

To explore the evolution of social media, I interview Brian Solis.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview Brian Solis, a principal analyst at the Altimeter Group. He's written eight books, including Engage and What's the

Continue Reading about Social Media Evolution: What Does the Future of Social Marketing Look Like? →

Did you set goals for the new year?

Want to be more successful setting and achieving your goals?

To discover how to accomplish goals, and to hear about the Kickstarter campaign for his new book, I interview John Lee Dumas.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview John Lee Dumas, the host of Entrepreneur on Fire, a daily podcast

Continue Reading about Accomplishing Goals: A Guide to Getting Stuff Done →